Terms of Use for Georgette’s PMHNP Certification Review Courses LLC and Its Website

BY CONTINUING TO ACCESS OR USE OUR WEBSITE, ITS SERVICES AND PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ITS TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS, IN WHOLE OR IN PART, PLEASE STOP USING THE WEBSITE AND THE SERVICE
• Access to and use of this website, its content, and the services provided are subject to the following Terms of Use. By using our website, you acknowledge that you have read, understood, and agreed to be legally bound by these terms.

Acceptance of Terms
This Agreement outlines the terms and conditions under which you may access and use the services offered by Georgette’s PMHNP Certification Review Courses LLC. By accessing or using our service, you agree to be bound by this Agreement and all its terms.

Changes to the Terms of Use
Georgette’s PMHNP Certification Review Courses LLC reserves the right to update or modify these Terms of Use at any time without prior notice. Your continued use of the site after any such changes constitutes your acceptance of the new Terms of Use. We encourage you to review this document periodically for any updates or changes.

Children Under the Age of 13
Our website is not designed for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use this website or its services.

• Georgette's PMHNP Certification Review Courses are offered Live via zoom on specific dates/times.
• Georgette’s PMHNP Certification Review Courses sessions may be delivered through communications technologies including but not limited to Zoom, AdobeConnect, WebEx, where recording may be enabled by the instructors or coaches (collectively "host(s)"). You will receive a notification (visual or otherwise) when recording is enabled in a class, tutoring or coaching session. You agree that Georgette’s PMHNP Certification Review Courses LLC and any third-party technology vendor used to deliver the instruction, has consent to record any participation you choose to engage in during the sessions (i.e. chats, texts, conversations, shared screen time initiated by you). The recordings may be made available to other students attending Georgette’s PMHNP Certification Review Courses for instruction, may be used internally for quality assurance and training to improve the programs or services, or for other internal purposes; and
• It is prohibited for attendees/students to record video, audio, or by any other means share, reproduce, distribute, or transmit in any form or by any means content from Georgette’s PMHNP Certification Review Courses LLC.
• It is prohibited for attendees/students/participants to take pictures of the lecture without the approval of the instructor or Georgette’s PMHNP Certification Review Courses LLC.
• For security and quality control reasons students' names on Zoom should be the same name they used to sign up for the class. Name changes can be edited on Zoom profile settings. Students whose names on Zoom does not reflect the names used to register for the class will be left in the waiting room and/or removed from the class until the name is updated to reflect the name used to register for the review course.
• Georgette’s PMHNP Certification Review Courses LLC is not responsible for any missed class/lecture time caused by removal of a participants/attendee from the class due to not being able to verify the attendee’s name.
• Georgette’s PMHNP Certification Review Courses LLC is not responsible for any missed class time caused by joining the class late or being in the waiting room, or internet issues.
• Students are responsible for checking their emails to ensure that they have scheduled the class (or classes) and received a Zoom link to join the class (or classes).

Student Responsibility for Notetaking:

• Active Engagement: Students are responsible for taking their own notes during lectures. Note-taking is a crucial skill that not only aids in the retention of information but also in the comprehension of the material presented.
• No Provision of Lecture Notes: Please note that Georgette’s PMHNP Certification Review Courses LLC does not provide pre-written lecture notes. The content delivered during lectures is designed to engage students in active listening and participation.
Course Access:
• Upon purchasing a package, you will be granted access to attend the live review classes included in that specific package.
• Access to the Course is limited to the scheduled dates and times of the live review sessions included in your selected package.
• After purchasing a package, please visit the step-by-step guide on scheduling courses.
Attendance Limitation:
• When you enroll in a class and/or package with us, each class included in your package is designed for a single attendance session. This means that once you've attended a class as part of your package, you cannot attend the same class again under the same enrollment. To retake the class, you will need to sign up again and pay the fees. Upon purchasing a package, you have the flexibility to schedule your classes at any time within one year from the date of purchase.


Please note that while we strive to adhere to the scheduled class times, there may be occasions where additional content or participant engagement may extend the duration of a session. Particularly for the Last Minute Review Class, we ask participants to allocate an additional 15-30 minutes beyond the scheduled end time to accommodate any extended discussions. We appreciate your understanding and flexibility in these instances to ensure that all pertinent information is thoroughly covered.

Refund Policy 

All fees paid for Georgette’s PMHNP Certification Review Courses including Georgette's PMHNP Q-bank are nonrefundable, nontransferable, and cannot be changed/forwarded to a different date.
• Refunds will not be made if a student decides to cancel a class or package or cancel their purchase of the Georgette's PMHNP Q-bank
• To students who purchase a package, a refund will not be made if they decide not to attend a class(s) in their package.
• Students are responsible for looking up the schedule online on the website prior to purchasing a package to ensure the availability of each class before signing up.
• Students are also responsible for entering an accurate email on file so that they can get information related to the classes such as receipt emails and Zoom meeting links after scheduling classes.

Rescheduling Policy

• Students can self-reschedule the Last-Minute Review (LMR) class.
• If you plan on rescheduling the Last-minute reviews (LMR), plan on rescheduling the class not less than 48  hours to the class time.
• Anything less than 48 hours (any LMR rescheduled less than 48 hours), students have the option to attend the review or sign up and pay other fees to attend it at a later date and time.
• The class can be rescheduled no more than six times.
• Note: Modules 1-5 review classes cannot be rescheduled, forwarded, or changed to a different time and date.

Class cancellation

• In the event that a class is cancelled/rescheduled, all registered clients will be notified promptly before the scheduled class date by the e-mail or phone contact entered by the student/client/registrant when signing up for the class (that is the email on file will be used to communicate). Registrants may then enroll in the next available offering of the course or cancel the registration with a 100% refund.
• The client/student/attendee/participant understands and agrees that Georgette’s PMHNP Certification Review Courses LLC and its employees and contractors shall not, in any way, be held responsible for any costs, including loss of airfare or other transportation costs, hotel expenses or other damages and costs, which the registrant/client/student may suffer in the event that a class is cancelled or rescheduled by a staff of Georgette’s PMHNP Certification Review Courses 

Retaking the Live Classes
• One-Time Attendance: When you enroll in a class and/or package with us, please note that each class included in your package is designed for a single attendance session. This means that once you've attended a class as part of your package, you cannot attend the same class again under the same enrollment. To retake the class, you will need to sign up again and pay the fees.

.Georgette's PMHNP Q-Bank
These terms and conditions ("Terms") govern your access to and use of Georgette's PMHNP Q-Bank ( "Question bank""the Service"). By purchasing and accessing the Service, you agree to be bound by these Terms. Please read them carefully before accessing or using the Service.
1. Access Duration:
 • Upon purchasing Georgette's PMHNP Q-bank, you will be granted access for a period of three months ("Access Period").Within these three months, you have unlimited opportunities to retake the questions as often as needed, allowing you to practice and reinforce your understanding until you feel fully prepared.
• Your access to the question bank  will be active from the date of purchase until the end of the three-month Access Period.
2. Course Unenrollment:
• At the end of the three-month Access Period, you will be automatically unenrolled from the Q-bank and previous scores might not be saved on file. Your account might also be deactivated.
• You will no longer have access to the question bank  unless you purchase it again on https://pmhnpcourses.com/course/georgettes-pmhnp-q-bank

3. Repurchase Required:
• This is not a subscription service. To regain access to the question bank after the three-month Access Period, you must repurchase the Service in its entirety.
• No Extensions: Once your access to the Q-bank has expired, it cannot be extended under any circumstances. If your Q-bank access expires and you wish to continue using it, you will need to repurchase the Q-bank.
• There is no automatic renewal or subscription model associated with this question bank.

4. Usage Rights:
• During the Access Period, you are granted a non-exclusive, non-transferable right to access and use the Service solely for your personal educational purposes.
• You may not share, distribute, or otherwise transfer your access to the Service to any other individual or entity.
5. Account Responsibility:
• You are responsible for maintaining the confidentiality of your account and password.
• You agree to notify us immediately of any unauthorized access to or use of your account.
6. Termination:
• We reserve the right to terminate or suspend your access to the Service at any time for any reason, including but not limited to a breach of these Terms.
7. Modifications:
• We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
• We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
8. Refunds:
• All fees/payments made are non-refundable.
• No refunds will be provided for any portion of the Access Period that you did not utilize.

9. Technical Issues
• Immediate Notification: If you have purchased a package that includes the Q-bank or have bought the Q-bank separately and encounter any issues accessing it, you must notify us immediately.
• Responsibility for Notification: It is your responsibility to inform us of any access issues as soon as they arise. This ensures that we can address and resolve any problems promptly.
• Lost Time Due to Late Notification: We are not responsible for any lost time or inconvenience caused by delayed notifications of access issues. Failing to notify us immediately may result in lost study time, for which we cannot be held accountable.
• Contact Information: To report any issues with Q-bank access, please contact our support team at georgettesreview@pmhnpcourses.com

Disclaimers: 

• While Georgette’s PMHNP Certification Review Courses strives to provide accurate and up-to-date information to assist in preparing for the PMHNP certification exam, we cannot guarantee that utilizing our materials will ensure success on the exam. The responsibility for learning the required material and passing the exam rests with the individual user.
• Attendees understand that the review course is only an aid to their studying process for said exam. It is not a guarantee that attendees will pass the PMHNP certification exam. Georgette’s PMHNP Certification Review Courses LLC and its employees/contractors are not responsible for the attendee/student/participant’s score on the exam.
• Georgette’s PMHNP Certification Review Courses LLC and any of its content creators, contractors, employees, contributors, or affiliates, shall not be liable for any claims, losses, or damages arising out of or in connection with the use of or reliance on any information provided on this website or by Georgette’s PMHNP Certification Review Courses. It is the responsibility of each individual to critically evaluate and apply their knowledge, skills, and judgment when preparing for and taking the PMHNP certification exam.
• The information provided on this website and by Georgette’s PMHNP Certification Review Courses is intended solely for educational purposes. The content, including texts, graphics, images, and other material contained on this website, is not intended in any way to be a substitute for professional clinical judgment, advice, diagnosis, or treatment.
• The sessions are recorded for quality and improvement purposes, but attendees/students/participants do not have access to any recorded or written material at any time before or after the review class.
• We would like to inform you that Georgette’s PMHNP Certification Review Courses LLC is currently tailored specifically for the American Nurses Credentialing Center (ANCC) certification examination. Our course materials and content have been carefully crafted to align with the ANCC exam's content outline and requirements. While we understand that some of you may be preparing for the American Association of Nurse Practitioners (AANP) certification examination, we want to be transparent about the focus of our current course. We are committed to continuously improving our offerings to meet the needs of a broader audience. We are actively working on updating our course materials to reflect the content and requirements of the AANP certification examination. This process involves thorough research, content development, and quality assurance to ensure that our course remains effective and comprehensive. However, please note that these updates are ongoing, and we appreciate your patience and understanding as we work diligently to expand our course offerings. In the meantime, if you are preparing for the ANCC certification examination, we encourage you to take full advantage of our current review course, which has been designed to provide you with the knowledge and skills needed to succeed in that specific exam. If you are specifically seeking AANP exam preparation resources, we recommend exploring alternative courses or study materials that are tailored to that examination until our updated AANP-focused content becomes available.

Copyright

Georgette’s PMHNP Certification Review Courses holds the copyright to the material created in the review classes, including the course content, lecture notes, presentations, tests, exams, outlines, and videos generated in the classes.
• Distributing, reproducing, copying, and transmitting content/documents from Georgette’s PMHNP Certification Review Courses, whether electronic or physical, whole or in part, violates copyright, Trademark, and other laws. This includes providing materials to commercial course material suppliers.
• It is prohibited for attendees/students to record video, audio, or by any other means share, reproduce, distribute, or transmit in any form or by any means content from Georgette’s PMHNP Certification Review Courses LLC.
• It is prohibited for attendees/students/participants to take pictures of the lecture without the approval of the instructor or Georgette’s PMHNP Certification Review Courses LLC.

Order Cancellation

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Payments

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. 

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service. You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.


"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Intellectual Property Rights

All content and functionality on the Site, including text, graphics, logos, icons, images, diagrams, animations, audio, and videos and the selection and arrangement thereof, in addition to any concepts, know-how, tools, frameworks, software, applications or other technology, programs, algorithms, models, processes, and industry perspectives underlying or embedded in the foregoing, along with any enhancements to or derivative works (collectively, the “Content”) are owned by Georgette’s PMHNP Certification Review Courses LLC., its direct or indirect subsidiaries, affiliates, licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Third-Party Sellers

Our website may feature materials, products, or services provided by third-party sellers. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.


Links to Third-Party Sites

This website may contain links to other websites ("Linked Sites") not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party sites linked to or from our site. Use of Linked Sites is at your own risk. Georgette’s PMHNP Certification Review Courses LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

User Responsibilities

• You agree to use the Site and the Course legally and ethically. You will not share your login credentials with others, distribute Course materials, or use the content for commercial purposes. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your Georgette’s PMHNP Certification Review Courses passwords or accounts. Sharing of user ids and passwords is a violation of this Agreement and will result in immediate suspension of your access to the product or services without refund. Georgette’s PMHNP Certification Review Courses LLC has the right to terminate your account for any reason at our sole discretion without notice to you.
• By using this site and services, You certify that you are not enrolling in the program or service in order to, nor will engage in any activity while enrolled in the program or service that will, cause Georgette’s PMHNP Certification Review Courses LLC to violate any sanctions or export controls law, rules, and regulations.
• By using this site and its services You certify that neither you nor any person contributing to payment for Georgette’s PMHNP Review Courses, its programs or services on your behalf are on any list of restricted persons with whom it is unlawful for a United States company to do business, or located in a jurisdiction where your use would violate law or regulation.

User content

If You submit comments, reviews, photos and other content to us (“User Content”) through the Site, social media communities/groups, survey responses, email or otherwise, You grant Georgette’s PMHNP Certification Review Courses LLC an irrevocable, royalty-free, perpetual, transferable, license to use, modify, create derivative works from, publish, display and sublicense User Content, in whole or in part, in any format and on any platform either now known or hereinafter invented, and to associate User Content with your name and/or likeness. You are solely responsible for your User Content. You represent that You have the right to submit User Content to us and the right to grant us the license described above. You warrant that User Content, and our use thereof, does not and will not infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary or privacy right of any party or individual.

Disclaimer of Warranty: The Course and all materials are provided "as is," and Georgette’s PMHNP Certification Review Courses LLC disclaims all representations and warranties, express or implied, of any kind with respect to the site (or the review course), its functionality and the programs and services offered on the site including but not limited to implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, accuracy and freedom from computer viruses or other harmful components.

Limitations of Liability
Georgette’s PMHNP Certification Review Courses LLC will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products, or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

 Sanctions and Export Compliance

Georgette’s PMHNP Certification Review Courses complies with all applicable sanctions and export control laws and regulations of the United States and other jurisdictions. You agree to comply with these laws and regulations and not to, directly or indirectly, sell, export, reexport, transfer, divert, or otherwise dispose of any software, technology, or other products or materials derived from the services to any destination, entity, or person prohibited by the laws or regulations of the United States or any other jurisdiction without obtaining prior authorization from the competent government authorities as required by those laws and regulations. Georgette’s PMHNP Certification Review Courses ‘products and services are not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Georgette’s PMHNP Certification Review Courses to any registration requirement within such jurisdiction or country.

Disputes Resolution

If You have any concern or dispute about the Service provided by Georgette’s PMHNP Certification Review Courses LLC, you agree to first try to resolve the dispute informally by contacting Georgette’s PMHNP Certification Review Courses LLC.  

Arbitration and Class/Collective Action Waiver: Any and all disputes arising from or related to this Agreement, including whether the dispute is arbitrable and the scope of this arbitration agreement, shall be finally resolved by arbitration administered by a single arbitrator under the then-applicable rules of the American Arbitration Association (as modified herein) in accordance with the Federal Arbitration Act. The arbitration shall be governed by and construed by federal law to the fullest extent possible. Unless otherwise agreed by the parties, the arbitration shall take place in the state of Arizona. 

To the maximum extent permitted by law, should You wish to initiate a legal action against Georgette’s PMHNP Certification Review Courses in arbitration, You waive any right or ability to be a class or collective action representative or to otherwise participate in any putative or certified class, collective or multi-party action or proceeding based on such a claim in which Georgette’s PMHNP Certification Review Courses LLC or a related entity is a party. The same applies to Georgette's PMHNP Certification Review Courses’ legal actions against You. Thus, You and Georgette’s PMHNP Certification Review Courses LLC agree that each may bring claims in arbitration against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class. Further, unless both You and Georgette’s PMHNP Certification Review Courses LLC agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over a representative or class proceeding.

Price Adjustments  

Georgette’s PMHNP Certification Review Courses LLC reserves the right to adjust prices and apply the appropriate taxes as required by law without prior notice. You will be informed of the final price, including any applicable taxes, during the checkout process before you confirm your purchase.  

Taxes

Purchases may be subject to taxes. Tax rates are different from state to state. You are responsible for paying all such taxes.

Tax Exemption:

If you are making a purchase on behalf of a tax-exempt organization or are otherwise entitled to a tax exemption, please provide us with the appropriate documentation at the time of purchase. Upon verification, we will apply the tax exemption to your eligible transactions.

Placing Orders for Goods and/or Services

By placing an Order for Goods and/or services through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information
If You wish to place an Order for Goods and/or Services available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.


Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.


Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.


Severability and Waiver

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: georgettesreview@pmhnpcourses.com
• Tel: +1-602-600-7485
• Address: 2982 N ALMA SCHOOL RD, SUITE 2, CHANDLER, AZ, 85224

These Terms supersede all prior oral or written agreements and constitute the entire agreement between the parties. Terms cannot be changed or modified orally. If any provision of Terms is found to be unenforceable for any reason, such provision shall be construed by limiting it to make it enforceable to the maximum extent permitted by law, and the remainder of Terms shall continue in full force and effect.

BY CONTINUING TO ACCESS OR USE OUR WEBSITE, ITS SERVICES AND PRODUCTS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ITS TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS, IN WHOLE OR IN PART, PLEASE STOP USING THE WEBSITE AND THE SERVICE.